Texas Tenants Rights Hub ("we," "us," or "our") operates the website at texastenantsrights.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your personal data. We are committed to protecting your privacy and being transparent about our practices.
1. Information We Collect
We collect limited information in the following ways:
a) Information You Provide Directly
If you contact us through our contact form or via email, we collect the information you voluntarily provide — your name, email address, and the content of your message. If you subscribe to any email newsletter or updates we may offer, we collect your email address.
b) Automatically Collected Information (Analytics)
We use analytics tools (including Google Analytics, or similar services) to understand how visitors use our Site. These tools may automatically collect:
- Your IP address (typically anonymized)
- Browser type and operating system
- Pages visited and time spent on each page
- Referring website or search terms that brought you to the Site
- General geographic location (city/state level)
This information is collected in aggregate and is not used to identify you personally.
c) Cookies
Our Site uses cookies — small text files stored on your device — for the following purposes:
- Analytics cookies — to track site usage and improve our content (Google Analytics or similar)
- Advertising cookies — if we display advertising (such as Google AdSense), those services may place cookies to serve relevant ads based on your browsing behavior
- Functional cookies — to remember your preferences where applicable
You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your questions and messages
- Send you information you've requested (e.g., newsletter updates)
- Understand how our content is being used and improve our articles and Site
- Operate advertising on the Site (via Google AdSense or similar platforms)
- Comply with legal obligations
We do not sell your personal information to third parties. We do not use your information for automated decision-making that has legal or significant effects on you.
3. Third-Party Services
We work with the following categories of third-party services that may have access to certain data:
Google Analytics — We use Google Analytics to analyze Site traffic. Google Analytics collects anonymized usage data. Google's privacy policy is available at policies.google.com/privacy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Google AdSense — We may display advertisements served by Google AdSense. Google uses cookies to serve ads based on your prior visits to this Site and other sites. You can opt out of personalized advertising by visiting Google's Ad Settings at adssettings.google.com.
Email Service Provider — If we operate an email newsletter, we use a third-party email service provider to send those communications. Your email address is shared with that provider solely for that purpose.
Hosting Provider — Our Site is hosted by a third-party hosting provider that processes data only as necessary to host and deliver the Site.
4. Data Retention
We retain your information as follows:
- Contact form messages and emails: We retain these for up to 2 years unless you request deletion
- Email newsletter subscribers: Your email address is retained until you unsubscribe. You may unsubscribe at any time using the link provided in our emails
- Analytics data: Aggregate analytics data is retained per our analytics provider's standard retention period (typically 26 months for Google Analytics)
5. Your Rights — GDPR (European Residents)
If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):
- Right of access — You may request a copy of the personal data we hold about you
- Right to rectification — You may request correction of inaccurate data
- Right to erasure — You may request deletion of your personal data ("right to be forgotten")
- Right to restrict processing — You may request that we limit how we use your data
- Right to data portability — You may request your data in a machine-readable format
- Right to object — You may object to our processing of your personal data for certain purposes
6. Your Rights — CCPA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
- Right to know — You may request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to delete — You may request deletion of your personal information, subject to certain exceptions
- Right to opt out of sale — We do not sell personal information. If this changes, we will provide a prominent opt-out mechanism
- Right to non-discrimination — We will not discriminate against you for exercising your CCPA rights
7. Children's Privacy
Our Site is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us at admin@texastenantsrights.com.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
9. Links to Third-Party Sites
Our Site may contain links to other websites (such as legal aid organizations, government agencies, and other resources). We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any site you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.
11. Contact Us
To exercise any of your privacy rights, or if you have questions about this Privacy Policy, please contact us:
Email: admin@texastenantsrights.com
We will respond to all requests within 30 days.